Privacy policy

Who we are
The First Lets project is a Partnership Project between Rushcliffe, Broxtowe and Gedling Borough Councils. The team is based at the Civic Centre at Rushcliffe Borough Council, Pavilion Road, West Bridgford, Nottingham, NG2 5FE. Tel: 0115 914 8511, email: firstlets@rushcliffe.gov.uk

Introduction
We are committed to protecting your privacy. This policy explains how and for what purposes we use the information collected about you via the First Lets website (www.firstlets.org.uk). Please read this privacy policy carefully. By using the First Lets website and any services we offer here you are agreeing to be bound by this policy in respect of the information collected about you.

Personal information collected
When you visit, register or use the services on the First Lets website, you may be asked to provide certain information about yourself, including your name and your contact details. We may also collect information about your use of the First Lets website as well as information about you from the emails or letters sent to you.

Email a Friend
When you use the 'email a friend' feature of the First Lets website we record which properties you have been sent to the friend solely so that we can track the popularity of those properties. We record the other details provided in the email for internal monitoring of the service. We will NOT add any information collected in this manner to our mailing lists to protect you and the recipient's privacy.

Who has access to the information you provide or we collect
We retain access to all personal information that we have collected from you.

When you express an interest in a property using the First Lets website, your contact details will be passed to the landlord. The information will be passed to the landlord and the information provided is to be used only for the purpose of seeking out prospective tenants. We are not reponsible for the privacy policies and practices of any other websites, even if you access them using links from the First Lets website.

Changes to this privacy policy
The First Lets project may amend this policy from time to time. If substantial changes are made to the way in which we obtain and use personal information the website will show prominently any announcement to this effect.

We will not otherwise disclose, sell or distribute your information to any third party without your permission unless we are required to do so by law. Non-registered and registered users of the First Lets website can request we provide them with a copy of the personally identifiable information we hold.

You may ask us to make any necessary changes to ensure that such information is accurate and kept up-to-date.

Security, storage and transfer of information.
We follow strict security procedures to ensure that your personal information is not damaged, destroyed, or disclosed to a third party without your permission and to prevent unauthorised access to it. The computers that store the information are kept in a secure facility with restricted physical access and we use secure firewalls and other measures to restrict electronic access.

All of the information we collect or record is restricted to our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. We will explicitly ask you when we need information to identify you. We may require you to co-operate with our security checks before we disclose information to you. You can update the personal information that you give us at any time by viewing 'your details' page.

Your information will not be transferred outside of the European Economic Area.

We will retain your information for a reasonable period or for as long as is required by law.

Questions/enquiries
If you have any questions or enquiries about this policy or personal data please contact us.